Responsible Gaming Commitment 21+
bjbji believes entertainment should always be safe. Our responsible gaming tools and guidelines are here to keep you healthy and happy.
Why Responsible Gaming Matters
Online betting and casino games are an exciting form of entertainment, but they should always be enjoyed in moderation and with control. bjbji is committed to creating a safe, fair, and transparent environment for players in Bangladesh. Responsible gaming is not just about following the rules — it is about making wise decisions with your own and your family's wellbeing in mind.
Gambling or betting is never a substitute for income. It should be enjoyed only for entertainment and within a set budget. At bjbji, we want every player to play with enjoyment and awareness — so that gaming never becomes a burden.
Participation at bjbji is only for those 21 years of age or older. Minors are strictly prohibited from opening an account or playing any games. If someone you know is showing signs of addictive behaviour, please contact our 24/7 live chat support.
Our Protection Tools
Deposit Limit
Set a limit on how much you deposit daily, weekly, or monthly. Setting this limit makes it easier to protect yourself from overspending. At bjbji, deposit limits can be activated at any time from your account settings.
Self-Exclusion
If you feel gaming is getting out of control, choose a temporary or long-term self-exclusion. With this feature, your account will be closed for a set period and logging in will not be possible during that time.
Time-Out Break
Take a time-out for a day, a week, or a month and step away from your account. During this period, no bets or deposits will be possible. Come back with a clear head — bjbji will always be here for you.
Activity Tracking
Easily view your gaming history along with deposit and withdrawal records. Stay informed by analysing your own spending patterns. bjbji keeps a full transaction history to ensure transparency.
24/7 Support
If gaming becomes a problem, contact our Bengali-language live chat support team. Trained support agents will help you take the right steps — any time, any day.
Minor Protection
bjbji is for players aged 21 and over only. Age verification is mandatory when creating an account. If a family PC or device is shared, using parental control software is strongly recommended.
Recognising the Warning Signs
If the answer to any of the questions below is "yes", consider seeking help. Responsible gaming means being honest with yourself.
- Are you spending more than your set gaming budget or going into debt?
- Are you hiding your gaming from family or friends?
- Are you repeatedly placing bigger bets to chase your losses?
- Do you find it hard to stop or cut down on gaming?
- Is gaming causing problems with your work, studies, or relationships?
- Are you spending money meant for daily expenses (rent, food, bills) on betting?
- Do you feel restless, irritable, or anxious when you are not playing?
Remember: Asking for help is a sign of courage, not weakness. The bjbji support team will help you take the right steps. Contact us via live chat or email us at: [email protected]
Tips for Healthy Gaming
Do
- Set a clear budget before you play and stay within that limit.
- Play for entertainment — not as a way to earn money.
- Take regular breaks and spend time on other hobbies and interests outside of gaming.
- Accept losses as losses — do not try to chase them.
- Keep your deposit limit and time-out active.
- If in doubt, contact support right away.
Do Not
- Do not bet with borrowed money or by taking loans.
- Do not play when you are stressed, sad, or angry.
- Do not play while under the influence of alcohol or anything else.
- Do not share your account details with anyone.
- Do not allow any minor to use your account.
- Do not continue playing when you know it is causing harm.
Self-Exclusion and Account Controls
bjbji provides several account control tools that you can activate at any time through live chat:
Set a maximum daily, weekly, or monthly deposit amount. Reducing the limit takes effect immediately; increasing it takes effect after 24 hours.
Set a time limit for how long you play in one sitting. Once the set time is up, you will be logged out automatically.
Temporarily close your account for anywhere from 1 day to 4 weeks. During this time, logging in, depositing, or placing bets will not be possible.
If you want your account closed for an extended period, let our support team know — they will act quickly.
To activate these services, contact our 24/7 live chat or write to us at [email protected]. We will process your request as quickly as possible.
Minor Protection
The minimum age to register and play at bjbji is 21 years. A valid national ID card or passport is required to confirm age during account verification. Minors have no access to open an account or play.
If there are children or teenagers in your home who use the same device, please take the following steps:
- Enable parental controls on the browser and block gambling sites.
- Use a strong password for your bjbji account and do not share it with anyone.
- Always log out after use.
- Make children aware of online games and betting.
If you suspect that a minor has registered or played on bjbji, email [email protected] immediately. We will investigate and take the necessary action.
Contact Us for Help
Live Chat Support
For any issue, contact our Bengali-language 24/7 live chat support. Our trained team is always by your side.
Email Support
For detailed issues, email us:
[email protected]
We will respond promptly.
Confidentiality Guaranteed
All your communications are completely confidential. We use SSL encryption and your information is never shared with any third party.
Enjoy bjbji Safely
Follow responsible gaming guidelines and enjoy a great experience at bjbji. Visit our FAQ to learn more or start playing right away.